Frequently Asked Questions
To reset your password, visit the “Lost Password” page on the “Account Login” page. After entering your email address, you will receive an email with a link to reset your password (be sure to check your spam folder if you don’t see it in your inbox after a few minutes).
If you have an issues when resetting your password, drop us a line and we will get back to you as soon as we can!
If you ordered as a guest, and did not register an account on the Cold Mountain Brew website, you can track your order once it has shipped with the tracking number provided in the shipping notification email that is sent to the email address you provided at checkout.
If you need additional assistance, please drop us a line, and we will get back to you as soon as possible.
Each bag of Cold Mountain Brew cold brew beans is heat sealed for freshness, and contains and zipper and gas valve to help you keep your coffee grounds airtight at all times. We do recommend storing your coffee bags in a cool, dry place, away from heat and light, in its original packaging, zipped up tight!
We would also recommend using your cold brew beans in the month you receive them because, in our experience, the flavor of the beans begins to fade after 30 days.
Yes! You can change your subscription to receive more or less coffee every month at this link.
Currently, we only ship to the United States.
If you are located outside the United States, and would like to receive our cold brew beans every month, drop us an email at email@example.com.
Yes, shipping is, and always will be, 100% free.
We currently accept Visa, Mastercard, American Express, and Discover credit and debit cards.
Our coffee buyers focus on quality and sustainability. We strive for the best beans, while treating each farmer and trader with respect.
All Cold Mountain Brew roasters are Certified Organic by Global Organic Alliance (GOA), following all protocols and systems required to maintain this certification. This ensures 100% of our beans are Certified Organic.
We also purchase our beans from Fair Trade certified cooperatives that work to benefit the farmer on every level. We truly care about the people behind your Cold Brew.
Yes! Cold Mountain Brew beans are the perfect gift for Birthdays, Holidays, Marriages, or even just letting someone know how much they mean to you!
Get your Cold Brew Coffee Gift Box for someone special today. The gift box includes one Cold Mountain Brew Starter Kit, and two 12 ounce bags of cold brew beans (enough coffee for a 30-day supply of cold brew for one person).
When it comes to your subscription options, we try to keep it as simple as possible.
First, all subscriptions are catered to your needs. This means you will receive cold brew beans when you need them and billed on your schedule.
The difference in your subscription options occurs when you sign up. If you need a mason jar brew kit, you will want to sign up for the cold brew beans subscription with the starter kit. This subscription includes a one-time charge of $19 in month one to cover the cost of the mason jar brew kit.
If you don’t need a mason jar brew kit, but want our cold brew beans delivered, you can sign up for the cold brew beans only subscription option.
Currently, we roast all our cold brew beans on Monday of each week. The roasting and grinding process takes approximately 24 hours, to allow for proper degassing, which ensures peak freshness when you receive your beans.
This means, if you order your cold brew subscription on Tuesday, your order will ship the following Tuesday or Wednesday. We have plans to increase shipping frequency soon, so stay tuned, but rest assured, the wait is worth it – You won’t experience better cold brew beans anywhere else!
If your payment has already been submitted, and we are processing a shipment of cold brew beans for you (meaning we are roasting and grinding your cold brew beans for the upcoming month), you won’t be able to cancel for the current month, however, you can cancel/suspend your future cold brew shipments until you decide to resume your subscription.
Please contact us with any questions regarding modifying your subscription at firstname.lastname@example.org
Cold Brew Beans are a specialty coffee bean, artisan roasted & ground for cold brew coffee.
We describe it as a light/medium roast, which brings out the bright, sweet flavors of the cold brew beans, without the smoky/acidity associated with traditional hot brew coffee beans. We then use a specialty course grind to ensure maximum flavor extraction while you cold brew your coffee overnight.
Our beans are the highest quality because they are:
- Fair Trade
- Fresh Roasted & Ground
By signing up for a subscription with Cold Mountain Brew, you will receive a shipment of freshly roasted, Certified Organic and Fair Trade, specialty cold brew beans. Each shipment contains two 5 ounce bags of specialty ground cold brew coffee beans. Then, using your mason jar cold brewing kit, you will transform the cold brew beans into cold brew concentrate overnight.
Subscriptions are simple, and you can cancel at any time. We also offer free shipping! Trust us, having fresh cold brew on hand every morning couldn’t be easier!